CoverBridge
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The process

No mystery, and no hold music

Here is the entire flow, including the parts that go wrong and what we do about them. If a step is boring, that is because we did it rather than you.

The five steps, before you submit

Most people stall in the same three places: projecting income for a variable year, checking a network properly, and knowing which plan actually costs less over twelve months.

  1. 2 min

    Tell us who is applying

    Household size, ages, ZIP code and whether anyone has other coverage available to them.

    Household means your tax household, not the people in your home. A roommate is not in it and a child you claim who lives elsewhere is.

  2. 3 min

    Project the year ahead

    Your best estimate of annual household income, built from the sources the Marketplace actually accepts.

    For self-employed applicants this is net profit after business expenses, not gross receipts. Getting this right is what prevents a repayment bill in April.

  3. 4 min

    See the real numbers

    Every plan in your county, ranked by total annual cost after the credit rather than by premium.

    This is where silver loading shows up, where cost-sharing reductions appear, and where an HSA-eligible plan gets credited for its tax value.

  4. 5 min

    Check your doctors and drugs

    Verify each provider and each prescription against the specific plan, by name, for the coming plan year.

    Networks are county-specific and change annually. A carrier you recognise nationally can have a narrow network on your street.

  5. 6 min

    Enrol and confirm

    Submit, resolve any data-matching issues, pay the first premium, and get the effective date in writing.

    Coverage does not begin until the first premium clears. We confirm with the carrier rather than assuming the application status page is telling the truth.

After you submit

The part nobody shows you

Submitting is the easy half. The other half is the ninety days afterwards, where an unresolved data-matching notice can silently cancel a credit that was already approved.

  1. Same day

    Your application reaches the Marketplace

    We submit through a CMS-approved web broker connection, which is the same pipe healthcare.gov uses. You get a confirmation with an application ID, not a promise that someone will call.

  2. Within 24 hours

    Eligibility comes back

    The determination tells you the credit amount, whether cost-sharing reductions apply, and whether anyone in the household is routed to Medicaid or CHIP instead. Sometimes it also raises a data-matching issue.

  3. If flagged, within 90 days

    Data-matching issues get resolved

    Income, citizenship or immigration status can fail an automated check. You have a limited window to upload documents before coverage or the credit is cut off. This is where most applications quietly die, so it is where we spend most of our time.

  4. Before your effective date

    The first premium is paid and confirmed

    Coverage does not begin until the carrier receives the first payment. We confirm it with the carrier rather than trusting the application status page, then send you the effective date in writing.

  5. All year

    Changes get reported as they happen

    A new job, a raise, a move, a baby. Each one changes the credit. Reporting it within thirty days re-prices the credit going forward instead of accruing a repayment bill for April.

How we get paid, in plain words

Every broker site has a page like this and most of them say nothing. This one answers the four questions people are actually asking.

A clinician explaining a scan result to a patient in a consulting room
Does using CoverBridge cost more than going direct?
No. Marketplace plans are priced identically at healthcare.gov, at the carrier, and through a broker. Rate filings are public and identical across channels. The commission is already inside the premium, so skipping a broker does not refund it to you.
Who pays you, then?
The carrier, as a per-member-per-month commission set in advance and roughly comparable across the on-exchange plans we can offer. That structure is why we can point you at a Bronze plan or at Medicaid without it costing us anything.
Would you ever tell me not to buy from you?
Frequently. Under 138% of the poverty level in an expansion state, Medicaid is almost always the better answer and we say so. If your employer offers coverage that meets the affordability test, you are not eligible for a credit and you should take the employer plan.
What do you refuse to sell?
Short-term medical, fixed indemnity, and health care sharing ministries. They are profitable and they are sold hardest to people who just missed a deadline. All three can leave you uncovered in exactly the year you needed coverage.

Start with the number

If the estimate works for you, the enrollment form takes about ten minutes. If it does not, tell us and we will find out why.